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Hello! Feel the atmosphere of the Wild West, full of dangers, duels and adventures.

Start winning today

Hello! Feel the atmosphere of the Wild West, full of dangers, duels and adventures.

Start winning today

Questions : Gambling Awareness & Protection Policy

Welcome to the Responsible Gambling Policy of Questions. This document has been carefully prepared to outline our commitment to ensuring that gaming on our social casino platform is conducted in a safe, responsible, and transparent manner. Here at Questions, all gaming activities are conducted using virtual currency only, and no real money is involved. Our primary goal is to provide an entertaining, secure, and reliable environment where responsible gaming practices are promoted among all our players.

We fully recognize that, despite the absence of real cash transactions, some users may still experience difficulties or develop unhealthy gaming habits. Accordingly, this policy sets forth the safeguards and measures in place to protect all individuals who participate in our virtual gaming activities, particularly those who may be susceptible to problematic behaviors. We are committed to operating in compliance with applicable legal requirements and privacy regulations as defined under Federal and state law, including specific guidelines such as the California Consumer Privacy Act (CCPA) where applicable. Our policy also emphasizes data security, transparency in our operations, and adherence to best practices regarding the collection and use of cookies and user data storage.

Protection of Vulnerable Players

At Questions, we are committed to safeguarding the well-being of all our players, particularly those who can be considered vulnerable. Vulnerable individuals may include, but are not limited to, persons experiencing emotional distress or individuals with a known predisposition to addictive behaviors. We have implemented a range of measures to ensure that these players are not encouraged into excessive gaming, including:

  • Regular monitoring of user activity to identify any behavioral patterns that might indicate excessive engagement or potential harm.
  • Providing on-screen prompts and reminders encouraging users to take breaks should they engage in lengthy gaming sessions.
  • Establishing self-assessment tools and self-exclusion options to allow players to voluntarily limit their access to our platform, should they feel that gaming is becoming problematic.
  • Proactively offering advice within the platform on how to engage in responsible gaming habits.

By adopting these measures, we strive to create an environment in which vulnerable players are supported and provided with practical avenues to manage their gaming activity effectively.

Prevention of Gaming Addiction

Responsible gaming is at the heart of our operations. We recognize that, while our platform offers games for entertainment using virtual money, there remains a potential risk for some players to develop compulsive gaming habits. To mitigate this, we have established a comprehensive approach aimed at identifying and preventing gaming addiction, including:

  • Implementing robust systems that monitor playing patterns, which assist in detecting signs of problematic behavior early on.
  • Enabling features such as setting time and session limits, with periodic notifications and reminders for breaks during prolonged gameplay.
  • Providing clear information on the risks associated with excessive gaming and ensuring that all communications with users emphasize caution.
  • Offering a range of self-exclusion options that allow players to voluntarily restrict their platform usage for defined periods or indefinitely.
  • Guaranteeing that our customer support team is equipped with training and resources to guide players on steps they can take if they are at risk of developing problematic behavior.

We encourage players to monitor their own gaming behavior and seek help at the earliest signs of difficulty. Our platform is designed to be an entertaining outlet and not a source of financial strain or emotional distress.

Protection of Minors

The safety and protection of minors is a matter of utmost importance at Questions. We adhere to stringent policies and practices to ensure that access to our gaming platform is restricted exclusively to individuals who are of legal age. Our measures include:

  • Strict age verification processes during user registration, ensuring that only players who meet the legal age requirements are granted access.
  • Ongoing monitoring and, if necessary, the suspension of user accounts that demonstrate potential violations regarding age restrictions.
  • Collaboration with regulatory bodies and independent organizations to continuously refine our age screening methods.
  • Clear messaging within our platform that explicitly states that our services are intended solely for adult users, and that under no circumstances will we knowingly permit access to minors.

These protocols are enforced rigorously to uphold our commitment to the welfare of young individuals and to ensure that our social casino environment is both safe and responsible.

Fair Play and Transparency

At Questions, maintaining fairness and transparency in all aspects of our gaming operations is fundamental. Our commitment to fair play is reflected in every element of our platform, and we strive for total clarity regarding:

  • The game mechanics and the odds associated with each game, which are designed to be impartial and verifiable through regular audits.
  • The algorithms and random number generators used to determine outcomes, ensuring the integrity and predictability of the gaming experience.
  • Transparent communication of rules, terms, and conditions to all users, allowing informed decisions regarding their gaming behavior.
  • Regular oversight and independent reviews that confirm our adherence to standards of honesty and fairness in gaming.
  • Full disclosure of the fact that all transactions and game betting occur with virtual currency only, with no real-world monetary value.

Our ongoing transparency initiatives are designed not only to inform players but also to instill confidence in the fairness of our gaming platform.

Data Privacy, Cookies, and Security

Protecting your personal information is of paramount importance to us. In accordance with U.S. privacy guidelines, including the California Consumer Privacy Act (CCPA) where applicable, we have implemented state-of-the-art security measures for the collection, storage, and processing of your data. Key aspects include:

  • Comprehensive data encryption and secure storage protocols designed to safeguard user data against unauthorized access.
  • Clear communication regarding how long data is retained, users’ rights to request deletion of their data, and the procedures for doing so.
  • Strict adherence to privacy and data protection laws which regulate the use of cookies, ensuring that any cookies used on our platform are for purposes such as session management, site improvements, and providing a personalized gaming experience.
  • Transparent data practices that include informing users of the types of data collected, the methods used for collection, and the circumstances under which data might be shared with approved third parties.
  • Regular audits and compliance checks against standards set forth by relevant legislation to maintain and improve our data security measures consistently.

Our platform may use cookies to enhance the user experience. These cookies are managed in accordance with best practices and applicable laws. Users have the option to request more information regarding cookie usage, the ability to disable certain types of cookies, and further details on how their data is managed – all without compromising the integrity of the gaming experience.

We understand the importance of privacy, and we continually review and update our policies to ensure that they remain aligned with the latest legal requirements and recommendations from both federal and state authorities.

Access to Assistance and Support Resources

In our commitment to responsible gaming, we consider it essential that players have ready access to help and support if they experience difficulties related to gaming behavior. At Questions, we have established collaborative relationships with renowned organizations that specialize in combating problematic gaming behavior and addiction. These include organizations such as GamCare, Gambling Therapy, BeGambleAware, and other reputable agencies recognized in our region.

Whether you are concerned about your own gaming habits, or those of someone close to you, the resources provided by these organizations can offer:

  • Professional counseling and therapy services tailored to address issues related to excessive gaming.
  • Comprehensive information on recognizing the early symptoms of gaming addiction.
  • Guidance on practical steps to regain control over gaming habits, including self-exclusion and limit setting.
  • Access to support groups and community networks where individuals can share experiences and coping strategies.

We strongly encourage any player who may feel that gaming is negatively impacting their personal well-being to immediately seek professional assistance. Your mental and emotional health is important, and numerous dedicated organizations are available to support you on your journey toward balanced and healthy gaming.

Virtual Currency Disclaimer

It is important to reiterate that all gameplay on our platform is carried out using virtual currency, which holds no real-world monetary value. The virtual funds available for use within the games are not exchangeable for cash, prizes, or any other items with tangible financial worth. This ensures that all aspects of gaming on Questions remain strictly for entertainment purposes. How this affects you as a user:

  • No financial loss or gain can occur from the gaming activities hosted on our social casino platform, as the currency used does not equate to actual money.
  • All game outcomes are solely the result of random number generators and predetermined algorithms designed to provide a fair and entirely risk-free gaming experience.
  • The clarity that accompanies the use of virtual currency reinforces our commitment to responsible gaming, ensuring that all participants understand that our environment is solely for amusement and not for gambling real money.

With this understanding, we are committed to maintaining transparency about the nature of the transactions and interactions within our virtual environment.

User Rights, Data Requests, and Policy Updates

We believe that every player has the right to access detailed information regarding their own personal data, to request modifications or complete deletion of said data, and to be informed of how long such data will be retained. In compliance with applicable privacy and data protection regulations—including those enforced at state levels like the CCPA—Questions provides:

  • The right for users to submit requests for data deletion, correction, or retrieval, with clear instructions and prompt processing of these requests.
  • Transparency in explaining how and why data is collected, stored, and potentially shared, ensuring that all user data is maintained securely.
  • Information on data retention periods, with a commitment to not retaining personal data longer than is necessary to fulfill the purposes for which it was collected.
  • Periodic updates to our policies that reflect changes in legal, technological, or operational standards, ensuring that our practices remain current.

We encourage all users to familiarize themselves with our policy updates and to contact our support team should they have any questions regarding data privacy, usage of cookies, or the possibility of data deletion. Our aim is to ensure that you always feel completely informed and secure when engaging with our platform.

This Responsible Gambling Policy is reviewed and updated regularly, with the latest revision dated as of 01-22-2025. We advise users to periodically review this document to remain informed about any new safety measures or changes in our approach to managing responsible gaming.

Final Remarks and Commitment to Responsible Gaming

At Questions, we believe that the cornerstone of a successful and enjoyable gaming experience lies in ensuring that every individual's health and safety are safeguarded. Our Responsible Gambling Policy sets the framework for this commitment by emphasizing the importance of fair play, transparency, robust data security, and access to support when required. We continuously strive to refine our practices in line with emerging industry standards and legal requirements, always keeping the welfare of our players at the forefront of our decision-making process.

We are firmly dedicated to not only providing an exciting social casino environment but also fostering an atmosphere where responsible behavior is encouraged, and vulnerabilities are actively supported. Whether it is through technological safeguards, educational resources, or collaborative partnerships with leading support organizations, our multifaceted approach ensures that every player is empowered to enjoy our platform safely.

We thank you for choosing Questions as your virtual gaming destination and trust that the measures detailed in this policy offer you both the confidence and guidance necessary for a positive gaming experience. Should you have any questions or require further assistance regarding any part of this Responsible Gambling Policy, do not hesitate to seek guidance through our in-platform support channels.

Remember: our games are designed exclusively for fun with virtual currency; no real-life money is wagered or earned on this platform. Responsible gaming is a commitment we all share, and together we can celebrate a safe, engaging, and responsibly managed gaming community.